Windows

Replacement windows shouldn’t need to be replaced

It took the strength of the world’s strongest man to open your old windows.

You stand there now, admiring the youth of your “replacement” windows. They look pretty good, too. Too bad that you’ll probably be replacing your “replacement” windows sooner than you expected. Many “replacement” windows last an average of 3-5 years before they begin to fail. We know because we routinely replace them. They become difficult to operate, look haggard and don’t perform efficiently.

Shield yourself from replacing your replacement windows before their time. Choose “Renewal” windows instead.

Yes, the quality of the materials is important but the workmanship involved in installation is crucial for the window to open and close properly and maintain its energy efficiency.

Our window installation process is meticulous. We’ve built in several extra steps that ensure the window is seated properly and sealed imperviously. “Standard” just isn’t good enough. We go far beyond to ensure your investment in a high-performance window isn’t foiled by inferior installation.

Your new replacement windows are backed by a lifetime material warranty and a 20-year workmanship warranty. The only reason we have the confidence to offer that industry leading warranty is because we know we won’t have to come back. We’re human too though so, just in case you need help, you’re completely covered.

Don’t replace, renew!

Step 1. To tilt the bottom sash of the window for cleaning purposes, first, unlock both locks. Then, raise the bottom sash approximately 4″ from the sill so that the lift rail clears the dam wall while tilting. (This prevents damage to the lift rails during cleaning).

Step 2. With both hands, simultaneously slide both latches toward the center of the window, and tilt the sash inward. Rest the center of the sash on your knee or a platform. DO NOT rest one of the corners of the sash on anything while leaving the other corner unsupported. (This prevents the sash from popping out of place. If this happens, the window will not function properly. See the video below for steps to remedy this if it occurs).

Step 3. To tilt the top sash of the window for cleaning purposes, lower the top sash to just above the bottom lift rail. The bottom sash should remain in the “tilted” position while the top sash is tilted and cleaned. After the top sash is cleaned, rotate the sash back into place.

Step 4. To close the sashes, push the top sash all the way up. Rotate the bottom sash back into place, making sure the tilt latches have clicked back into position. Push the bottom sash down completely and lock the window.

Lisa’s Window Cleaning Pro Tip: Using newspaper to clean windows helps eliminate having any streaks when you’re done!

What if the windows don’t close properly?

One of the most important things you want to avoid is—when you tilt the window in—supporting it on one side or the other. You really need to be centered, because if you’re not, the window can actually come right out of the shoe. If this happens, hold the window in the middle, then gently tap it down on the side that’s up. Then you can put it right back into place.